Pinnacle is dedicated to producing events that provide unique, enjoyable and memorable experiences for our guests. In creating an event we work to develop these unique experiences by following these basic principles:
No term in the event industry is given as much emphasis in the selling proves as “customer service,” and yet, it is often absent in the production of an event. Pinnacle has a very clear understanding that Customer Service is our product!
We don’t own the hotels, spas, golf venues, restaurants, or the transportation companies that we utilize in producing your event. We provide the knowledge and experience to wrap components together in the planning process; the creativity to make those components unique and memorable; and the service to produce the finished product. Customer service is the glue that binds the event together!
Pinnacles single greatest emphasis in hiring is a candidate’s understanding and passion for providing pro-active customer service. With the right people on board, we are able to focus on the following concepts:
The Pinnacle Experience is very fortunate to have a staff that is passionate about producing top-quality events. We pride ourselves in handling the details so that you can focus on entertaining your guests. We are absolutely committed to exceeding expectations; it is the driving force behind our ultimate objective of being the very best event company in the industry.