March 3, 2003

Warren Vickers
The Pinnacle Experience
15100 N. 78th Way, Suite 101
Scottsdale, AZ 85260

Dear Warren:

I think I’ll be in recovery from our round of golf for quite some time, but it was great fun! Thank you very much for all the time and effort that you, Rose and Mark put into our Scottsdale Event. It was a tremendous success for Sysco Kansas City!

It is hard to imagine that this relationship would develop from our chance meeting on that airplane coming back from San Jose. However, as soon as you delivered with Pebble on that short of notice, I knew that Pinnacle was the golf event company for us.

The comments from our guests have been entirely positive. They still can’t believe the professional staff you assembled for our clinic and the fact that your staff met us at the airport with porters for our departure. That type of commitment to first-class service is truly rare.

We are already talking about our next Event and rest assured we will pass along the good word to other Sysco companies.

Thanks again,
Jim Hope
President & C.E.O.
Sysco Food Services of Kansas City, Inc.