April 18, 2003 Warren Vickers The Pinnacle Experience 15100 N. 78th Way, Suite 101 Scottsdale, AZ 85260 Dear Warren: Thank you very much for a great week at The Masters. PC Magazine prides itself on putting on first rate events for its clients. Although we had no prior experience with Pinnacle or The Masters, I have to say that you guys exceeded all expectations! TPC Sugarloaf was great (minus the weather), the transportation was perfect, private homes were great, and the chefs were excellent. However, I must say that two things impressed us the most about your company. First, the fact that you were willing to buy a pool table just to insure our group had entertainment is UNBELIEVABLE. Second, the service you and Rose provided was above and beyond. Always there attending to our every need, I can't imagine any group had it better. A special thanks to Rose for securing the seats right behind #18 green on Sunday. The box-out method was very impressive… ha! ha! Congratulations to you and Rose. I will be recommending The Pinnacle Experience to all of our clients. We look forward to our next Event! See you in New York in June. Best Wishes, Tim Castelli VP, Publisher - PC Magazine